FAQ

FAQs

How much do I get paid?

Our pricing experts determine the ideal rental pricing for your item. Based off of this, you will receive an estimated dollar figure of how much you earn each time your item rents.

How do you maintain the quality of my items?

Ensuring that every item stays in excellent condition is our utmost priority. Renters pay insurance on every outfit they rent. We partner with a trusted dry cleaner to clean and steam the fabrics with low heat. Our expert tailors repair wear and tear.

Where are my items stored?

Items are stored at our warehouse in garment bags lined with high quality cloth to protect embroidery.

What if I want my items back?

No problem! We work with you to track your "blackout dates" prior to listing your item. We do this once we obtain and approve your items.

Who pays for shipping?

Not you! You provide your items to us through either our free courier service or a free shipping label. When your outfit rents, we take care of shipping it to the renter.

What if my item is lost or damaged?

We do everything we can to ensure this never happens. In the case that it does, our expert tailors repair any damage.